Frequently Asked Questions (FAQ)
1. Where do you deliver?
We offer same‑day local delivery to Edmonton, St. Albert, Fort Saskatchewan, Sherwood Park, Leduc, and Morinville.
2. Delivery hours?
Monday to Friday, 9:00 AM–3:00 PM (last order for same‑day delivery at 3:00 PM).
3. Ship outside these areas?
No—local delivery only (expansion coming soon).
4. Minimum order?
No minimum. Free shipping on orders over CAD $50; standard rates apply otherwise.
5. How to apply coupons?
Discounts apply automatically at checkout—no coupons needed.
6. Age restrictions?
Must be 18+ (age verified at delivery).
7. Payment methods?
Credit/debit cards and secure online payments accepted.
8. Returns?
Accepted within 7 days with proof of purchase. Defective items exchanged free of charge.
9. Contact methods?
Phone: (780) 399‑2260 (Mon–Fri 9:00 AM–5:00 PM)
Email: [email protected]
Website form
10. Order issues?
Contact us immediately with your order number; we’ll resolve it fast.
11. Free shipping?
Yes with Canada Post on orders over CAD $50.
12. International shipping?
Not currently available.
13. Is ID verification required?
Yes—for all deliveries.
14. Store locations?
St. Albert, Edmonton (multiple locations), Morinville, Westlock, Camrose, Airdrie, Medicine Hat
15. Company background?
Founded April 2019. We serve Alberta vapers—from beginners to experts—with reliable products and expert guidance.