Shipping & Delivery Policy
This Shipping & Delivery Policy is part of our Terms and Conditions (“Terms”) and should therefore be read alongside our main Terms.
Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy applies to any order you place with us.
What are my shipping & delivery options?
We ship packages via Canada Post on any orders over CAD $99 and via our own team for local delivery.
Shipping fees
Shipping is free on any order over CAD $99.
All times and dates for delivery are provided in good faith but are estimates only.
Once your order is packaged, we will send an email with your tracking information.
Do you deliver internationally?
No, we do not offer international shipping.
Returns
Our policy lasts 48 hours from receiving the shipment. If 48 hours have passed since delivery, we can’t offer a refund or exchange.
To complete your return, we require a receipt or proof of purchase.
Any change due to damage does not incur an additional cost.
How can you contact us about this policy?
If any part of this policy conflicts with local laws or carrier-specific terms, the applicable law or carrier terms will prevail where required.