Everything you need to know about how Dynamite Vape & Smoke ships your order and handles returns. This policy forms part of our Terms & Conditions and should be read alongside them.
Policy last updated: September 25, 2025
Shipping Options
How We Ship Your Order
Canada Post
Free on all orders over CAD $99. Standard rates apply below this amount.
Local Delivery
Delivered by our own team. Free same-day delivery in Edmonton and surrounding areas.
International Shipping
We do not offer international shipping at this time. We ship within Canada only.
Local Delivery — Edmonton & Area
Same-Day Delivery Details
Coverage Area
St. Albert, Edmonton, Fort Saskatchewan, Sherwood Park, Leduc & Morinville
Delivery Hours
9:00 AM - 3:00 PM, Monday to Friday. Order before 3:00 PM for same-day delivery.
ID Verification
Valid government-issued ID required at delivery. Must be 18+.
Tracking
Once your order is packaged you will receive an email with tracking information from Canada Post.
Delays
All delivery dates and times are estimates provided in good faith. Once your order is with a carrier, delays due to weather or capacity are outside our control.
Returns & Refunds
Return Policy
Our return policy lasts 7 days from the time we ship your package. If 7 days have passed since we ship, we are unable to offer a refund or exchange. A receipt or proof of purchase is required. Any exchange due to damage does not incur an additional cost.
Eligible Returns
Reported within 7 days of shipment with photo or video proof of defect or damage.
Refund Method
Approved refunds issued to the original payment method. Shipping fees are generally non-refundable.
Questions About This Policy
How to Contact Us
For any questions about shipping or returns, reach us at:
Phone: (780) 399-2260
Email: [email protected]
Online: dynamitevape.ca/service/
Phone: (780) 399-2260
Email: [email protected]
Online: dynamitevape.ca/service/
Come See What the Hype Is About
Visit a store or shop online — we are here for you.