Dynamite Vape & Smoke
Shipping & Returns
Everything you need to know about how we ship your order and handle returns. This policy forms part of our Terms & Conditions and should be read alongside them.
Policy last updated: November 2, 2026
Same-Day Local Delivery
Edmonton & St. Albert
✓ Order before 3:00 PM, Monday to Friday
✓ Delivered the same day by our own team
✓ ID required at delivery (18+)
Canada Post Shipping
Free on orders over $99
✓ CAD $30 flat rate on orders under $99
✓ Tracked delivery in 1–4 business days
✓ Ships anywhere in Canada
We ship within Canada only. We do not offer international shipping at this time.
Same-Day Local Delivery
Same-Day Delivery Details
Coverage Area
Edmonton & St. Albert
Delivery Hours
9:00 AM – 3:00 PM, Monday to Friday. Order before 3:00 PM for same-day delivery. Orders after 3:00 PM are delivered the next business day.
ID Verification
Valid government-issued photo ID is required at delivery. The recipient must be 18 or older and must be the person named on the order or an eligible adult at the address.
If you choose same-day delivery for an address outside the coverage area, we will contact you and either switch your order to Canada Post shipping at the applicable rate or cancel it with a refund.
Canada Post Shipping
Shipping Across Canada
Rates
Free on orders over CAD $99. CAD $30 flat rate on orders under $99.
Delivery Time
1–4 business days after your order ships. Delivery times are estimates.
Tracking
Once your order is packed, you'll receive an email with your Canada Post tracking number.
Some provinces and territories restrict the sale, flavours or shipment of vaping products. We only ship where we can legally do so. If we can't ship your order, we will cancel it and refund you in full.
Delivery Issues
Delays, Wrong Addresses & Failed Deliveries
All delivery dates and times are estimates provided in good faith. Once your order is with a carrier, delays due to weather or carrier capacity are outside our control.
Please double-check your shipping address at checkout. If an order cannot be delivered because the address is incorrect, no eligible adult is available, or valid ID cannot be shown, the order may be returned to us and refunded less any shipping costs.
If your order hasn't arrived within the estimated time, or arrives damaged, please contact us right away so we can open a claim with the carrier.
Returns & Refunds
Return Policy
Due to the nature of vaping products, all sales are final and we cannot accept returns of opened or used products, or for change of mind. We will gladly help if your order arrives defective, damaged or incorrect.
Eligible Claims
Report within 7 days of delivery with photo or video proof of the defect, damage or incorrect item, plus your order number.
Exchanges
Exchanges for damaged, defective or incorrect items are free of charge.
Refunds
Approved refunds are issued to your original payment method. Shipping fees are generally non-refundable.
Nothing in this policy limits any rights you have under applicable consumer protection laws, including Alberta's Consumer Protection Act, that cannot be waived.
Questions About This Policy
How to Contact Us
For any questions about shipping or returns, or to report a problem with your order:
Email:[email protected]
Phone:(780) 399-2260 · Monday to Friday, 9:00 AM – 5:00 PM
Online:Customer Support
AVERTISSEMENT : Les produits de vapotage contiennent de la nicotine. La nicotine crée une forte dépendance. – Santé Canada
