Dynamite Vape & Smoke
Privacy Policy
At Dynamite Vape And Smoke, your privacy is our priority. This Privacy Policy explains how we collect, use, disclose and protect your personal information when you shop with us online or in-store, in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and Alberta's Personal Information Protection Act (PIPA).
Effective date: November 2, 2026 | Please also read our Terms & Conditions and Shipping & Returns policy.
Data Collection
1. Information We Collect
We collect personal information you provide when you create an account, place an order, subscribe to our newsletter, or contact us. This may include:
Personal Details
Full name, email address and phone number.
Address & Payment
Billing and shipping address. Payments are processed securely by our payment providers; we do not receive or store your full card number.
Age Verification
Confirmation that you meet the legal age. Delivery staff may view government-issued photo ID at delivery to confirm your age.
Usage Data
IP address, device type and browser version, collected automatically to keep the site secure and improve performance.
2. Cookies & Tracking
We use cookies and similar technologies to keep the site working, remember your preferences and cart, measure site traffic, and personalize your shopping experience. You can disable cookies in your browser settings, but some site features, such as the cart and checkout, may not work properly.
How We Use Your Data
3. How We Use Your Data
We only collect and use personal information for purposes a reasonable person would consider appropriate, and with your consent where required:
Order Processing
Process orders, verify age, and manage same-day local delivery in Edmonton & St. Albert and shipping across Canada.
Customer Support
Send order confirmations and delivery updates, and respond to your questions.
Marketing
Send promotions and offers only if you have opted in. Every email includes an unsubscribe link.
Security & Improvement
Prevent fraud, keep our site secure, and improve our website and customer service.
Legal Obligations
Keep records required by tax, accounting and other applicable laws.
We never sell or rent your personal information.
4. Marketing Communications
We send commercial emails and text messages only with your consent, in accordance with Canada's Anti-Spam Legislation (CASL). You can withdraw your consent at any time by clicking “unsubscribe” in any email or by contacting us. Withdrawing consent does not affect transactional messages about your orders.
5. Sharing Your Information
We share personal information only with trusted service providers who help us run our business, and only as needed for that purpose. These include our e-commerce platform, payment processors, delivery partners and couriers (such as Canada Post), and website analytics providers. They are required to protect your information and may not use it for any other purpose.
We may also disclose information when required or permitted by law, such as to comply with a legal request, prevent fraud, or protect our rights.
6. Storage Outside Canada
Some of our service providers may store or process personal information outside Canada, including in the United States. When this happens, your information is protected by contract but may be accessible to courts, law enforcement and national security authorities of that country under its laws.
7. Data Retention
We keep personal information only as long as needed for the purposes described in this policy, or as required by law. For example, transaction records are kept for the period required by Canadian tax law. When information is no longer needed, we securely delete or anonymize it.
Security & Your Rights
8. Data Security
We use SSL encryption, secure servers and limited access controls to protect your information. While no system is 100% secure, we follow industry best practices. If a privacy breach creates a real risk of significant harm, we will notify affected individuals and the appropriate privacy regulators as required by law.
9. Your Rights
Access
Request access to the personal information we hold about you.
Correction
Ask us to correct inaccurate or incomplete information.
Deletion
Request deletion of your information, subject to records we must keep by law.
Withdraw Consent
Withdraw consent for marketing or optional uses at any time.
To make a request, contact our Privacy Officer (see Section 13). We may ask you to verify your identity before responding, and we will respond within the time required by law.
10. Age Restriction
Our website and products are intended only for adults of legal age to purchase vaping products in their province or territory. We do not knowingly collect personal information from anyone under that age. If we learn that we have, we will delete it.
Third Parties & Updates
11. Links to Other Websites
Our website may contain links to external sites not operated by us. We are not responsible for their content or privacy practices, and we recommend reviewing their privacy policies.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Changes take effect when posted on this page with an updated effective date.
Contact & Data Requests
13. Contact Our Privacy Officer
For questions about this Privacy Policy or to exercise your privacy rights, contact our Privacy Officer:
Company: Dynamite Vape And Smoke, Alberta, Canada
Email:[email protected] (subject: “Privacy Request”)
Phone:(780) 399-2260 · Monday to Friday, 9:00 AM – 5:00 PM
If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada or the Office of the Information and Privacy Commissioner of Alberta.
AVERTISSEMENT : Les produits de vapotage contiennent de la nicotine. La nicotine crée une forte dépendance. – Santé Canada
