At Dynamite Vape & Smoke, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you shop with us online or in-store across Alberta, Canada.

1. Information We Collect

We collect personal information you provide when creating an account, placing an order, or contacting us. This may include:

  • Email address, name, and phone number
  • Billing and shipping address
  • Payment details (processed securely via our payment partners)
  • Usage data such as IP address, device type, and browser version

2. Cookies & Tracking

We use cookies and similar technologies to enhance site performance, remember your preferences, and personalize your shopping experience. You can disable cookies in your browser settings, but some site features may not function properly.

3. How We Use Your Data

Your data helps us:

  • Process orders and manage deliveries efficiently
  • Provide same-day local delivery and support
  • Send order confirmations, updates, and exclusive promotions
  • Improve our website, marketing, and customer service

We never sell or rent your data. We only share it with trusted service providers (e.g., payment processors, delivery partners) who comply with Canadian privacy laws.

4. Data Retention

We retain your data as long as necessary to provide our services or comply with legal obligations. You may request deletion of your data by contacting us (see Section 9).

5. Data Security

We use SSL encryption, secure servers, and limited access controls to protect your data. While no system is 100% secure, we follow industry best practices and the PIPEDA (Personal Information Protection and Electronic Documents Act).

6. Your Rights

You have the right to:

  • Access and review your personal data
  • Request correction or deletion of your data
  • Withdraw consent for marketing communications
  • Request a copy of the data we store about you

7. Third-Party Services

We partner with trusted third parties for secure payments and logistics (e.g., Purolator, UPS). Each partner is responsible for their own privacy practices. We recommend reviewing their respective privacy policies.

Our website may contain links to external sites not operated by us. We are not responsible for their content or privacy practices.

9. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:

Email: [email protected]
Phone: (780) 349-2794
Address: 10015 107 Street, Westlock, AB, Canada

Dynamite Vape & Smoke is committed to transparency, integrity, and protecting your personal data. Shop confidently — your privacy is always respected.