At Dynamite Vape & Smoke, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you shop with us online or in-store across Alberta, Canada.
Please also read our Terms & Conditions and Shipping & Returns policy alongside this Privacy Policy.
Data Collection
1. Information We Collect
We collect personal information you provide when creating an account, placing an order, or contacting us. This may include:
Personal Details
Email address, full name, and phone number
Address & Payment
Billing and shipping address. Payment details processed securely via our payment partners.
Usage Data
IP address, device type, and browser version collected automatically to improve site performance.
2. Cookies & Tracking
We use cookies and similar technologies to enhance site performance, remember your preferences, and personalize your shopping experience. You can disable cookies in your browser settings, but some site features may not function properly.
How We Use Your Data
3. How We Use Your Data
Order Processing
Process orders and manage same-day local deliveries across Edmonton and Alberta.
Customer Support
Send order confirmations, delivery updates, and respond to support inquiries.
Marketing
Send exclusive promotions and offers. You can unsubscribe at any time.
Improvement
Improve our website, marketing strategies, and overall customer service.
We never sell or rent your data.
We only share it with trusted service providers such as payment processors and delivery partners who comply with Canadian privacy laws.
4. Data Retention
We retain your data as long as necessary to provide our services or comply with legal obligations. You may request deletion of your data by contacting us (see Section 9).
Security & Your Rights
5. Data Security
We use SSL encryption, secure servers, and limited access controls to protect your data. While no system is 100% secure, we follow industry best practices and comply with PIPEDA (Personal Information Protection and Electronic Documents Act).
6. Your Rights
Access
Access and review your personal data stored by us at any time.
Correction & Deletion
Request correction or deletion of your personal data.
Withdraw Consent
Withdraw consent for marketing communications at any time.
Data Copy
Request a copy of all data we store about you.
Third Parties & Links
7. Third-Party Services
We partner with trusted third parties for secure payments and logistics such as Purolator, UPS and Canada Post. Each partner is responsible for their own privacy practices. We recommend reviewing their respective privacy policies.
8. Links to Other Websites
Our website may contain links to external sites not operated by us. We are not responsible for their content or privacy practices.
Contact & Data Requests
9. Contact Us
For questions about this Privacy Policy or to exercise your data rights:
Email: [email protected]
Phone: (780) 399-2260
Location: Alberta, Canada
Email: [email protected]
Phone: (780) 399-2260
Location: Alberta, Canada
Come See What the Hype Is About
Visit a store or shop online — we are here for you.
